Frequently Asked Questions

Here are some of most asked questions. If you cannot find the answer to your question, contact us


Is the Cyndicate system waterproof?
Yes, it is waterproof and will not be damaged in the rain, but do not immerse the system

Can the Cyndicate system be used on any backpack?
Yes we have an accessory that can fit over your backpack.

How long will the batteries work for?
The batteries will last continously for 6 hours, after which you will need to recharge the battery using a USB charging system


Is there a delivery cost?
No we offer free delivery on all cyndicate products in UK and Ireland.

How can I make an exchange or refund?
Please see our refund policy for full details